Returns Policy

Your satisfaction is our priority. Learn how to request a return or refund for your WonderLeaf CBD order.

Eligibility for Returns

We accept returns for unused and unopened products within 30 days of purchase. To qualify for a return:

  • The product must be in its original packaging.
  • The product must be unused and undamaged.
  • You must provide proof of purchase (e.g., receipt or order confirmation).

How to Initiate a Return

To start a return, please follow these steps:

  1. Contact us at [email protected] with your order details and reason for return.
  2. Once approved, we will provide you with return instructions and a return address.
  3. Ship the product back to us. Customers are responsible for return shipping costs unless the return is due to a product defect or our error.

Refund Policy

Refunds are processed once the returned product is received and inspected. Refunds will be issued to the original payment method. Please allow 5-10 business days for the refund to appear in your account.

Note: Shipping fees are non-refundable unless the return is due to an error on our part.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us at [email protected] within 7 days of delivery. Provide photos of the damage and your order details, and we will arrange for a replacement or full refund at no additional cost.

Exclusions

The following items are not eligible for return:

  • Products purchased on clearance or sale
  • Partially used products
  • Gift cards

Contact Us

If you have any questions about our Returns Policy, please reach out to us at [email protected]. We’re here to help!